Why is overbooking an essential revenue management strategy at hotels? And how to manage it effectively?
Discover how Accor approaches it in our upcoming LowKey by Oaky podcast episode featuring Clément Deplanche, Director of Revenue Strategy at Accor. In this episode, we'll explore:
✅ The impact of overbooking on revenue
✅ Handling overbookings while keeping guest satisfaction at the forefront
✅ Developing a strategic approach to overbooking
✅ Leveraging technology to mitigate potential negative impacts
...and much more!