Maximizing Direct Bookings and Guest Loyalty | LowKey Podcast (ft. Diego Fernández) #26

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Hospitality Podcast: LowKey by Oaky

Oaky

31 episodes

1 week ago

Are you a hotelier, hotel revenue manager or hospitality professional looking to enhance your industry knowledge and expertise? Our hospitality podcast series, LowKey by Oaky, is a perfect place to learn and get inspired by great minds from the hotel industry. Our easy-going sessions will help you stay on top of the latest trends, discover solutions to common challenges and get insight into effective hotel management. This podcast series is brought to you by Oaky, a hyper-personalised hotel upsell software trusted by over 3,000 customers worldwide: http://oaky.com/

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Maximizing Direct Bookings and Guest Loyalty | LowKey Podcast (ft. Diego Fernández) #26

Hospitality Podcast: LowKey by Oaky

28 minutes 51 seconds

8 months ago

Maximizing Direct Bookings and Guest Loyalty | LowKey Podcast (ft. Diego Fernández) #26

What if your guests could choose to book directly over OTAs every time?

In this episode of LowKey by Oaky, we dive deeper into the secrets of driving direct bookings and building guest loyalty with Diego Fernández Pérez de Ponga, CEO of Port Hotels and author of The Art of Revenue, joined by Pablo Torres, Hospitality Consultant and Oaky’s Front Desk Upselling Coach.

Get ready to discover:

Critical technical aspects your website may be missing that hinder your direct bookings
Common mistakes hoteliers make when trying to generate direct bookings
The key elements of a winning loyalty program
How to make marketing work to your advantage
Why the ancillary revenue strategy is becoming more important in modern hospitality