Hosts Olivia Storelli and Andrew Stevens unpack the promise and pitfalls of generative AI in mental health care with Tim Turner, Vice President of Business Insights and Analytics at Thresholds, weighing real benefits in admin efficiency against serious risks at the point of care. Clear guardrails, strong governance, and a human-in-the-loop approach emerge as a durable path to trust. • Thresholds mission to provide healthcare, housing, and hope for thousands of persons with mental health • Do...
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Hosts Olivia Storelli and Andrew Stevens unpack the promise and pitfalls of generative AI in mental health care with Tim Turner, Vice President of Business Insights and Analytics at Thresholds, weighing real benefits in admin efficiency against serious risks at the point of care. Clear guardrails, strong governance, and a human-in-the-loop approach emerge as a durable path to trust. • Thresholds mission to provide healthcare, housing, and hope for thousands of persons with mental health • Do...
Hot or Hype Deep Dive Ep 6: AI, Marketing, and the Evolution of Customer Experience with David Ovens
Hot or Hype
35 minutes
4 months ago
Hot or Hype Deep Dive Ep 6: AI, Marketing, and the Evolution of Customer Experience with David Ovens
What happens when cutting-edge AI meets the timeless art of hospitality? David Ovens, head of marketing for Seagrass Boutique Hospitality Group, takes us behind the scenes of this fascinating intersection where technology and human connection collide. The hospitality industry stands at a crossroads. While traditionally slower to adopt new technologies, restaurants now find themselves navigating the AI revolution with both excitement and caution. David explains how rich first-party customer d...
Hot or Hype
Hosts Olivia Storelli and Andrew Stevens unpack the promise and pitfalls of generative AI in mental health care with Tim Turner, Vice President of Business Insights and Analytics at Thresholds, weighing real benefits in admin efficiency against serious risks at the point of care. Clear guardrails, strong governance, and a human-in-the-loop approach emerge as a durable path to trust. • Thresholds mission to provide healthcare, housing, and hope for thousands of persons with mental health • Do...
