Welcome to ‘How to Scale’, the podcast focused on helping purpose-led software companies to successfully Scale-Up hosted by Jens Düing, one of the Senior Partners at Frog Capital.
For more than 10 years we have developed a solid understanding of the common challenges that scale-up companies face. With our group of operating partners, who have learnt from years of experience, we have created the Scale-Up Methodology, which brings together insights and tools to help improve companies’ probability of success of reaching sustainable profitability. Each podcast looks at a different challenge that all companies will face on their way to scale.
Register on our website for updates on new episodes of the podcast with other related content from our Operating Partners and the Scale-Up Methodology.
We welcome all feedback, questions or topic suggestions for us to cover in future episodes, so please email us any time.
Hosted on Acast. See acast.com/privacy for more information.
Welcome to ‘How to Scale’, the podcast focused on helping purpose-led software companies to successfully Scale-Up hosted by Jens Düing, one of the Senior Partners at Frog Capital.
For more than 10 years we have developed a solid understanding of the common challenges that scale-up companies face. With our group of operating partners, who have learnt from years of experience, we have created the Scale-Up Methodology, which brings together insights and tools to help improve companies’ probability of success of reaching sustainable profitability. Each podcast looks at a different challenge that all companies will face on their way to scale.
Register on our website for updates on new episodes of the podcast with other related content from our Operating Partners and the Scale-Up Methodology.
We welcome all feedback, questions or topic suggestions for us to cover in future episodes, so please email us any time.
Hosted on Acast. See acast.com/privacy for more information.
In the 6th episode of the second season of Frog’s How to Scale podcast, Senior Partner Mike Reid speaks with Kimberly Baker of Evotix, about putting the right people and structures in place to rapidly deliver value and achieve customer success.
Kimberly is currently Chief Customer Officer at Evotix, a former Frog Capital portfolio company. She is responsible for championing customer needs, leading strategies that improve the overall customer experience, fostering cross-departmental collaboration, and cultivating a customer-centric culture. Her focus is on enhancing customer satisfaction, retention, and company growth by ensuring that the customer remains a focal point in all business decisions and operations.
In our conversation we cover:
We cover these topics and many others extensively in How to Scale, Frog’s library of Scale-Up insights, including further episodes of the podcast and Scale-Up toolkits from our Frog Operating Partners. Subscribe to our podcast or follow us on Linkedin to ensure you never miss a new episode. We welcome all feedback, questions or topic suggestions for us to cover in future episodes, so please email us. We’d love to hear from you.
Hosted on Acast. See acast.com/privacy for more information.