QuickShot 002: HubSpot Customer Success Workspace and the Benefits of NPS Surveys

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HubShots - The Unofficial Down Under HubSpot Podcast

Ian Jacob and Craig Bailey

324 episodes

3 weeks ago

This edition we dive into: - The Overwhelm Problem - Our new HubShots Community course - Our top HubSpot updates this year: • Buyer Intent Tool • HubSpot Meeting Recorder • Customer Agent • Company Research Agent • Deal Loss Agent • Smart Properties Full show notes available at: www.hubshots.com/episodes/episode-315 Recorded: Friday 17 October 2025 | Published: Friday 24 October 2025

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Technology

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QuickShot 002: HubSpot Customer Success Workspace and the Benefits of NPS Surveys

HubShots - The Unofficial Down Under HubSpot Podcast

6 minutes 58 seconds

3 months ago

QuickShot 002: HubSpot Customer Success Workspace and the Benefits of NPS Surveys

Welcome to a HubShots QuickShot - brief conversations Ian and Craig have in between regular, full length episodes. This shot we discuss: - the HubSpot Customer Success Workspace - how to measure customer satisfaction - NPS surveys as a product feedback process For full episode show notes and HubSpot related resources visit: https://www.hubshots.com Recorded: 16 May 2025 Published: 29 July 2025