Most culture efforts fail at the moment they’re supposed to matter most: everyday leadership behavior. In this conversation, Chris Fanchi talks with John Betancourt, CEO of Humantelligence, about what AI reveals — not replaces — in how people lead, communicate, and make decisions at work.
They explore why traditional culture programs rarely change behavior, how AI personalization only works when leaders actually care enough to adapt, and why judgment can’t be automated even as tools become more powerful. The throughline is responsibility: as AI becomes part of every role, leadership becomes harder to fake... and more important than ever.
Guest
John Betancourt — CEO, Humantelligence
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