Nathan Cox, President & CEO of InRoads Credit Union, shares his vision for AI in banking: enhancing member experiences, empowering staff, and enabling 24/7 access, without replacing the human touch. From serving small businesses to supporting everyday members, Nathan explains how AI can create efficiency so teams can focus on deeper relationships. Learn why he believes AI is a tool for better outcomes, how he’s shaping a digital roadmap for the future, and why telling the story of AI is as important as the technology itself.