Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
Bridging the Gap Between Customers and Employees with Katie Stabler
Humans of CX
20 minutes
2 years ago
Bridging the Gap Between Customers and Employees with Katie Stabler
Katie Stabler, Founder and Director of Customer Experience at CULTIVATE, joins us to discuss how to bridge the gap between customers and employees, as well as what it means to be a “comfortable disruptor of the status quo”.
Humans of CX
Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.