Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
Unlocking Agent Happiness for CX Success with Tue Søttrup
Humans of CX
25 minutes
2 years ago
Unlocking Agent Happiness for CX Success with Tue Søttrup
Tue Søttrup, Vice President of Customer Excellence at Dixa, joins us to share his thoughts on the importance of agent happiness in customer service and how technology can be used to create a great customer experience.
Humans of CX
Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
