Shiv Gettu sits down with Maddie Patrick, a regional manager at Foresight Asset Management whose approach to real estate blends empathy, intentionality, and long-term thinking. She shares her belief that every unit should be treated like your grandmother lives in it a philosophy that shapes how she leads, renovates, and activates space. We dive into how thoughtful design isn’t just aesthetic, it’s moral. And how long-term ownership offers the opportunity to shift outcomes for families and entire communities.This episode is a candid look at what happens when we reframe housing as a human responsibility, not just a business.Humans of Multifamily is presented by Zuma, the AI assistant for your full-resident lifecycle. Visit getzuma.com and follow Shiv on LinkedIn00:00 Early Career in Acquisitions02:45 Transition to Development and Purpose-Driven Work05:10 How Design Reflects Respect and Care07:15 The “Grandmother Test” for Every Unit09:25 Long-Term Ownership and Generational Thinking11:50 Equity, Warmth, and Human-Centered Design14:10 Reframing Profit Through a People-First Lens17:35 Owning Mistakes and Building Team Trust20:00 Activating Buildings with Intention24:45 The Emotional Labor of Property Management27:30 What It Means to Be Radically Personal30:10 Moral Responsibility in Development34:00 Housing as a Tool for Equity and Belonging37:15 How Maddie Defines Good Property Management40:20 Creating Culture and Identity Through Design42:45 Long-Term Outcomes vs. Quick Fixes45:10 Why Physical Space Shapes Emotional Safety48:30 Building With Joy and Intention50:55 Closing Reflections on Values, Leadership, and Legacy