Today we welcome Zali Reynolds from Shelter Real Estate. Zali is a top producing agent with years of market insight and experience in the Boroondara and Stonnington areas. Owning her own boutique agency Shelter comes with a difference from other agencies. Shelter donates a portion of their sales commission, with each home sold by Shelter providing a home for a Cambodian. Zali is consistently recognised for her efforts as one of Australia's top leading female agents for a reason 1:15 - Beginnings in real estate 2:40 - Going out on your own 4:55 - Did you have any setbacks 6:00 - What has been the highlight of the first 2 years 7:35 - How has networking/appraisals grown so quickly? 10:35 - How do you deal with rejection? 12:45 - How have you navigated recruitment? 14:33 - What makes a great sales agent? 15:05 - How do you handle difficult conversations with vendors + advice on how to navigate them 17:10 - Experience being an auctioneer 19:10 - What does the future of Shelter look like? 21:30 - Getting into real estate for the money 22:22 - How do you find a good work life balance? Don't forget to follow us on Instagram @humansofrealestate_ and @zalireynolds