GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
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GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
Frontline Reliability: Protecting User Journeys with SLOs with Shery Brauner (Razor, ex-Zalando)
Humans of Reliability
31 minutes
4 months ago
Frontline Reliability: Protecting User Journeys with SLOs with Shery Brauner (Razor, ex-Zalando)
What does it really take to move from firefighting incidents to building reliability at scale? In this episode of Humans of Reliability, Shery Brauner (Razor, ex-Zalando) shares her unique journey from frontend and backend engineering to leading site reliability practices. She explains why protecting the user journey is the key to effective incident management, how SLOs cut through noisy alerts, and why observability must come first. Shery also talks about practical steps teams can take to ad...
Humans of Reliability
GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
