GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
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GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
No CS Degree, No Problem: Building a Career in Tech Leadership
Humans of Reliability
11 minutes
11 months ago
No CS Degree, No Problem: Building a Career in Tech Leadership
What does it take to lead service delivery at a company experiencing massive growth? Hannah Hammonds, Service Delivery Lead at Prolific, shares her journey from an IT networking apprentice to a tech leader shaping reliability and incident response. We discuss the evolving role of service delivery, the power of mentorship, and how confidence transforms careers. Plus, we debate hot dogs, spoilers, and The Office. Tune in for career insights, leadership lessons, and a few laughs! 🎙️🚀...
Humans of Reliability
GenAI demos are easy. Production is where everything breaks. In this episode, Eduardo Ordax, Principal GTM GenAI at AWS, breaks down what actually stops companies from shipping reliable AI systems, and why the real blockers have little to do with technology. We dig into the culture problems that slow down adoption, the endless cycle of experimentation, and why non-deterministic LLMs don’t fit neatly into traditional web-app architectures. Eduardo also shares what he’s seeing across industries...
