Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
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Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
Ep. 48 - Fixing Leadership Blind Spots that Hurt IDD Teams w/ NLC
IDD Leader
41 minutes
4 months ago
Ep. 48 - Fixing Leadership Blind Spots that Hurt IDD Teams w/ NLC
What blind spots keep leaders from building thriving teams? In this insightful follow-up conversation with Dr. Caitlin Bailey and Kristen Loomis Greenidge, co-directors of the National Leadership Consortium on Developmental Disabilities, we explore the hidden assumptions that quietly undermine leaders. You’ll hear how blind spots can stall growth, hurt outcomes, and drive turnover—and more importantly, how leaders can build authentic practices that engage staff, strengthen culture, and prepa...
IDD Leader
Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
