Turnover in human services can feel endless—but it doesn’t have to be. In this episode, Nate Beers shares what he learned in 2025 from conversations with providers across the country who are actually winning the turnover battle. These aren’t perfect organizations—and none of them found a magic fix. What they did do was make clear, intentional decisions about their workforce… and stick with them. You’ll hear real examples of what’s working right now, including: What thriving providers do diffe...
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Turnover in human services can feel endless—but it doesn’t have to be. In this episode, Nate Beers shares what he learned in 2025 from conversations with providers across the country who are actually winning the turnover battle. These aren’t perfect organizations—and none of them found a magic fix. What they did do was make clear, intentional decisions about their workforce… and stick with them. You’ll hear real examples of what’s working right now, including: What thriving providers do diffe...
Ep. 49 - From 4 Employees to 100: How This IDD Agency Scaled Without Losing Their Heart
IDD Leader
47 minutes
4 months ago
Ep. 49 - From 4 Employees to 100: How This IDD Agency Scaled Without Losing Their Heart
In this episode, you'll hear from Mindy Bowen, Co-Owner, and Kate Smith, Assistant Director of CARES of Western PA, to unpack their incredible growth journey—going from just 4 employees to nearly 100 in a decade. We talk about: -How they built “the CARES way” and a family-friendly culture -Why investing in staff (and making it fun!) pays off -How listening to feedback shapes their success -The leadership pipeline that keeps their team strong If you’re leading IDD services and wonderi...
IDD Leader
Turnover in human services can feel endless—but it doesn’t have to be. In this episode, Nate Beers shares what he learned in 2025 from conversations with providers across the country who are actually winning the turnover battle. These aren’t perfect organizations—and none of them found a magic fix. What they did do was make clear, intentional decisions about their workforce… and stick with them. You’ll hear real examples of what’s working right now, including: What thriving providers do diffe...
