Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
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Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
Ep. 53 - The Retention Strategy No One Talks About w/ Dr. Michael Strouse
IDD Leader
49 minutes
3 months ago
Ep. 53 - The Retention Strategy No One Talks About w/ Dr. Michael Strouse
Most providers think high turnover and staff vacancies are just part of the job. But what if there’s a proven way to predictably build a stable workforce? In this episode, Dr. Mike Strouse (CEO of GoodLife Innovations and founder of GoodLifeU) reveals the retention strategy no one talks about — one that’s transforming provider agencies across the country. You’ll learn why traditional turnover advice misses the mark, and how one system has helped agencies achieve low turnover, low vacancies, ...
IDD Leader
Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
