Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
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Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
Ep. 54 - How “Professional Neighbors” Are Transforming IDD Care w/ Dr. Mike Strouse
IDD Leader
23 minutes
3 months ago
Ep. 54 - How “Professional Neighbors” Are Transforming IDD Care w/ Dr. Mike Strouse
What if your agency could deliver care as a neighborhood instead of one home at a time? In this episode, Dr. Mike Strouse of GoodLife Innovations shares how “Professional Neighbors” and shared living models are redefining community supports for people with IDD. The result? Lower turnover, stronger relationships, and a future where care is an amenity of the neighborhood itself. You’ll hear how GoodLife’s Neighborhood Network and live-by, live-near, live-with strategies are pr...
IDD Leader
Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
