Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
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Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
Ep. 58 - The New Rules Shaping DSP Pay and Policy w/ NASDDDS and HSRI
IDD Leader
36 minutes
1 month ago
Ep. 58 - The New Rules Shaping DSP Pay and Policy w/ NASDDDS and HSRI
Wages up. Turnover down. Still not enough. In Part 1, we looked at the progress: DSP wages are rising, and turnover is finally trending down. But in this episode, we explore what’s driving the next wave of change—and the new rules that could reshape DSP pay, policy, and funding for years to come. I’m joined again by Laura Vegas (NASDDDS) and Dorothy Hiersteiner (HSRI), who oversee the National Core Indicators State of the Workforce Survey—the nation’s most comprehensive data set on DSP wage...
IDD Leader
Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
