Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
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Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...
Ep. 59 - From the Oval Office to the Pope: How NADSP Is Transforming DSP Work
IDD Leader
33 minutes
1 month ago
Ep. 59 - From the Oval Office to the Pope: How NADSP Is Transforming DSP Work
“Born” in the Oval Office? Yes—NADSP’s origin story is wilder than you think. In this episode, Joe Macbeth and Dan Hermrick from the National Alliance for Direct Support Professionals join Nate to unpack the surprising beginnings of NADSP, the national movement they’ve sparked, and why DSP credentialing is becoming one of the most effective tools for solving turnover and elevating the profession. We talk about the Pope, policy, real outcomes, and what provider leaders need to know right now ...
IDD Leader
Turnover doesn’t start with direct support professionals—it starts with supervision. In this episode, host Nate Beers sits down with Helena McGuire from Melmark to unpack why supervisors are the single biggest lever for retention—and how Melmark has intentionally built systems that help supervisors succeed instead of burn out. Rather than relying on motivation or charisma, Melmark invests in behaviorally grounded supervision systems that make expectations clear, feedback consistent, and perfo...