Help Desk vs. IT Support: What’s the Difference and Why it Matters

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Impact by Netsurit

Netsurit

36 episodes

1 week ago

Dive deep into the world of IT innovation, digital transformation, and business success with Impact. As leaders in managed IT, cloud, and security services, we bring you insights from industry experts, success stories from our clients, and the latest trends shaping the future of technology. Connect with us: https://netsurit.com/en-us/ https://netsurit.com/en-za/ https://www.facebook.com/Netsurit https://www.linkedin.com/company/netsurit/ https://twitter.com/netsurit https://www.youtube.com/@netsurit_global Orrin Klopper, CEO of Netsurit https://www.linkedin.com/in/orrinklopper/

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Management

Business

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Help Desk vs. IT Support: What’s the Difference and Why it Matters

Impact by Netsurit

1 minute 32 seconds

4 months ago

Help Desk vs. IT Support: What’s the Difference and Why it Matters

One fixes problems fast. The other prevents them entirely. If you’ve ever confused help desk with IT support, you’re not alone—and it could be costing your business time and money.

In this quick breakdown, discover how each role works, why both matter, and how they team up to keep your business running smarter, safer, and smoother.

Connect with us:

Website (US): https://netsurit.com/en-us/

Website (South Africa): https://netsurit.com/en-za/

Facebook: https://www.facebook.com/Netsurit

LinkedIn: https://www.linkedin.com/company/netsurit/

Twitter: https://twitter.com/netsurit

YouTube: https://www.youtube.com/@netsurit_global

Spotify: https://open.spotify.com/show/0iATf3kCrvE2ix7xnZRWUw

Orrin Klopper on LinkedIn: https://www.linkedin.com/in/orrinklopper/