You’ve delivered the program. You’ve hosted the event. You’ve handled the follow-up. Your work has been referred, recommended, and repeated because it works. But even with that level of traction, you’ve likely also seen interest that doesn’t convert. Referrals that pause. Conversations that don’t lead to clear decisions. And when you’re running a service-based business or nonprofit with a small team and a full plate, the space to analyze what’s missing is rare. In this episode, Felicia shares what she’s been experiencing behind the scenes from the real-time rhythm of producing, serving, and re-evaluating what’s next. She brings forward a pattern that leaders like you are facing: when the response doesn’t match the reputation, the next move is more structure.  From internal operations to external messaging, this conversation offers grounded shifts you can use now. You’ll take away: How to identify where people pause and what to adjust without overhauling your entire operations The difference between being known and being ready to be worked with What it looks like to reduce friction in your service delivery and still remain true to your values and timing If your work is steady but the number of clients and sales aren’t converting at the pace of interest, this episode gives you space to reflect and reposition. To speak directly with Felicia about your needs, visit media.feliciafordandco.com/work-with-us Next Steps: Get Strategic Edge: Power Moves for Businesses + Nonprofits https://media.feliciafordandco.com/power-moves Work With Felicia Ford & Co.® - https://media.feliciafordandco.com/work-with-us Access Your Resources: https://resources.feliciafordandco.com