Episode 11 - COVID-19 Lessons Learned (Part 2 of 3) : LTC on the Front Lines

Part 2 of the COVID-19 Lessons Learned series explores the real-world operational challenges faced by infection prevention and control teams during the pandemic.

This episode focuses on how system design, workforce decisions, and shared responsibility affected outbreak management — particularly in long-term care. Topics include the importance of embedding infection control into new construction, the responsibilities that come with working in environments serving vulnerable populations, and the critical role of both staff and families in preventing transmission.

Key discussion areas include:

• Staffing issues: burnout, lack of staff capacity during surges, for example, outbreaks, pandemics, etc
• Downside of having additional external oversight and internal organizational processes: less time for the IPAC manager to be on the floor due to the tasks that need to be completed for an outbreak or multiple outbreaks.

• Infection prevention considerations in healthcare facility design

• Workforce responsibility in caring for vulnerable populations

• The importance of not attending work when symptomatic

• The role families play in protecting residents by delaying visits when they are unwell

This episode builds on Part 1 and sets the stage for Part 3, which will examine long-term change, resilience, and future preparedness.

COVID-19, Infection Prevention, IPAC, Pandemic Preparedness, Long-Term Care, Outbreak Management, Patient Safety, Healthcare Leadership, Public Health, Healthcare Systems,Lessons Learned