Inside Automotive with Jim Fitzpatrick, powered by CBT News
Jim Fitzpatrick
38 episodes
1 week ago
Mismatched payment quotes are costing dealerships billions, and on this episode of Inside Automotive, Pete MacInnis, founder and CEO of eLend Solutions, breaks down new data highlighting the financial impact on both front-end and back-end operations. He explains how credit application approvals that don’t align with dealer quotes are creating lost revenue, extended sales processes, and reduced customer satisfaction. Discussion highlights include: Less than 60% of dealer-submitted credit appli...
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Mismatched payment quotes are costing dealerships billions, and on this episode of Inside Automotive, Pete MacInnis, founder and CEO of eLend Solutions, breaks down new data highlighting the financial impact on both front-end and back-end operations. He explains how credit application approvals that don’t align with dealer quotes are creating lost revenue, extended sales processes, and reduced customer satisfaction. Discussion highlights include: Less than 60% of dealer-submitted credit appli...
How Dealers Win Q4 with Fixed Ops, Omnichannel, and Fewer Vendors
Inside Automotive with Jim Fitzpatrick, powered by CBT News
24 minutes
1 month ago
How Dealers Win Q4 with Fixed Ops, Omnichannel, and Fewer Vendors
We share a practical playbook for finishing 2025 strong by centering retention, cleaning first-party data, and tightening vendor stacks to cut waste and lift ROAS. We also dig into affordability messaging, mobile service as a differentiator, and omnichannel moves that connect sales and service with one voice. • affordability pressure shaping offers and lease strategy • customer retention through fixed ops and off-brand service • gaps in OEM programs and how to close them • prioritising custo...
Inside Automotive with Jim Fitzpatrick, powered by CBT News
Mismatched payment quotes are costing dealerships billions, and on this episode of Inside Automotive, Pete MacInnis, founder and CEO of eLend Solutions, breaks down new data highlighting the financial impact on both front-end and back-end operations. He explains how credit application approvals that don’t align with dealer quotes are creating lost revenue, extended sales processes, and reduced customer satisfaction. Discussion highlights include: Less than 60% of dealer-submitted credit appli...
