Anna Highfield and Katharine Swindells discuss how housing management teams are using AI, from predicting rent arrears to identifying patterns in complaints, and how the technology is already changing the shape of housing management.
We also hear from Dr Guy Marshall, an independent AI and digital advisor for the housing sector, about how landlords can get their foot in the door with AI, including the best areas to start experimenting in, tips for small providers and the risks that staff should look out for.
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The
Inside Housing Management Podcast is produced by Lucy Brown.
Music credits: Motivate by Wavecont (
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