“The last thing in the world I was expecting was the guy that was coming to see about solar panels was going to [...] get me help that I probably wouldn't have asked for”.
This is the story of Angela Bentley, and how a solar survey led to life-changing support thanks to Octopus Energy's dedicated team of social workers.
Sit down with Russell Goldsmith, Katie Orme, Abbie Juffs, and Angela, and hear how one engineer opened up a world of support to a customer in need.
When asked how her life has changed, Angela replies: "I'm visible".
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“The last thing in the world I was expecting was the guy that was coming to see about solar panels was going to [...] get me help that I probably wouldn't have asked for”.
This is the story of Angela Bentley, and how a solar survey led to life-changing support thanks to Octopus Energy's dedicated team of social workers.
Sit down with Russell Goldsmith, Katie Orme, Abbie Juffs, and Angela, and hear how one engineer opened up a world of support to a customer in need.
When asked how her life has changed, Angela replies: "I'm visible".
Ep22: Load flexibility is the US grid’s next power move
Inside Octopus Energy
26 minutes 13 seconds
6 months ago
Ep22: Load flexibility is the US grid’s next power move
What if the most effective lever in the US energy transition is not more generation, but shifting when and how energy is consumed? As EVs, AI, and electrification accelerate demand, utilities are rethinking load flexibility as a core strategy for grid stability and affordability.
In this episode, host Russell Goldsmith is joined by Nick Chaset, CEO of Octopus Energy US and Executive Vice President of North America for Octopus Energy Group, and Lori Mitchell, Director of San Jose Clean Energy. Together, they discuss how smart tariffs, flexible devices, and customer trust can help optimize demand across hours. From Texas to California, they explore the real-world potential of Flexibility as a Service and why load flexibility is becoming central to how the US grid evolves.
Inside Octopus Energy
“The last thing in the world I was expecting was the guy that was coming to see about solar panels was going to [...] get me help that I probably wouldn't have asked for”.
This is the story of Angela Bentley, and how a solar survey led to life-changing support thanks to Octopus Energy's dedicated team of social workers.
Sit down with Russell Goldsmith, Katie Orme, Abbie Juffs, and Angela, and hear how one engineer opened up a world of support to a customer in need.
When asked how her life has changed, Angela replies: "I'm visible".
