In this powerful and thought-provoking episode of Inside Personal Growth, Greg welcomes Robert Richman — cultural strategist, keynote speaker, and author of The Culture Blueprint: A Guide to Building the High-Performance Workplace. Robert takes listeners behind the scenes of what made Zappos one of the most admired company cultures in the world, including insights from working closely with the legendary Tony Hsieh. He explains how culture is not taught but co-created, why the best leaders don’t have all the answers, and what it really takes to build an environment where people thrive. From emotional intelligence and personal responsibility to panic attacks, playfulness, analog habits, and the psychology behind real change, this conversation blends personal development, leadership, and practical cultural design in a way only Robert can deliver. If you’re a leader, team member, entrepreneur, or anyone wanting to reshape your personal or workplace culture, this is an episode filled with clarity, humanity, and breakthrough insights. 🔥 What Listeners Will Learn 1. The Core Ingredients of a High-Performance Culture How Zappos created an environment of happiness, ownership, and exceptional service — and why culture must start with recruiting and onboarding. 2. Why Emotional Work Begins With You The hidden trap leaders fall into: trying to “fix culture” instead of fixing the internal feelings they avoid in their own lives. 3. The Power of Questions Over Answers The questions Tony Hsieh and top leaders use to unlock creativity, innovation, and truth inside teams. 4. How to Handle Panic, Stress, and Overwhelm Robert’s raw personal story of panic attacks, what he did to overcome them, and why facing feelings instead of resisting them creates freedom. 5. The Disruption Formula How to predict the future by noticing frustrations with no solutions — and why removing what seems essential creates breakthrough innovation. 6. Analog vs. Digital Living Why board games, movement, nature, and unplugging build deeper creativity, connection, and humanity in an AI-saturated world. 7. Micro-Decisions That Rebuild Confidence Why clarity is an emotion, not information — and how simple choices (like choosing lunch) can retrain certainty and direction in your life. Our Guest, Robert Richman: ➥ Book: The Culture Blueprint: A Guide to Building the High-Performance Workplace ➥ Buy Now: https://a.co/d/2jyMK24 ➥https://robertrichman.com/ ➡️LinkedIn: https://www.linkedin.com/in/robertrichman Learn more about your Inside Personal Growth host, Greg Voisen: ➥ https://gregvoisen.com ➡️Instagram: https://www.instagram.com/insidepersonalgrowth/ ➡️Facebook: https://www.facebook.com/InsidePersonalGrowth/ ➡️LinkedIn: https://www.linkedin.com/in/gregvoisen/ ➡️Twitter/ X: https://twitter.com/lvoisen/