Emerging risks. Evolving customer expectations. Cutting-edge technology. The insurance industry is awash with change, and becoming future-ready requires striking a balance. And what are the best ways to find the balance? Insurance Insights, a podcast from Capgemini Financial Services, takes a look through the lens of leading industry experts. In every episode, we will explore how the insurance industry can navigate its way forward and in turn, transform challenges into opportunities.
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Emerging risks. Evolving customer expectations. Cutting-edge technology. The insurance industry is awash with change, and becoming future-ready requires striking a balance. And what are the best ways to find the balance? Insurance Insights, a podcast from Capgemini Financial Services, takes a look through the lens of leading industry experts. In every episode, we will explore how the insurance industry can navigate its way forward and in turn, transform challenges into opportunities.
Customers of all age are adopting a millennial mindset to research and purchase insurance. In this episode, we speak with Elias Ghanem, Global Head of Market Intelligence at Capgemini Financial Services, and Steve Tunstall, Co-founder and CEO of Inzsure.com about customers’ growing usage of digital channels, as well as their increasing willingness to purchase insurance from non-traditional firms.
How does this impact the insurance industry? What will be the best way forward for insurance firms to win customers? Tune in and find out.
Insurance Insights
Emerging risks. Evolving customer expectations. Cutting-edge technology. The insurance industry is awash with change, and becoming future-ready requires striking a balance. And what are the best ways to find the balance? Insurance Insights, a podcast from Capgemini Financial Services, takes a look through the lens of leading industry experts. In every episode, we will explore how the insurance industry can navigate its way forward and in turn, transform challenges into opportunities.
