In this bonus AI + Insurance episode of the Insurance Intelligence Podcast, we sit down with Ichun Lai, founder of Propel Global Advisory, for a candid conversation on what it really takes to build a workforce ready for responsible AI adoption.

Drawing on decades of global transformation experience, Ichun shares practical insights on defining roles, reigniting stalled initiatives, and aligning upskilling efforts with real business goals. A clear-eyed, execution-focused look at the future of work in an AI-driven industry—perfect for leaders ready to move from strategy to action.