Leadership is most tested in times of change and crisis. In this powerful conversation, Mike P. and his co-hosts are joined by the exceptional Kathleen Naglee, an award-winning leader and author with a wealth of experience guiding schools through their most challenging moments. This episode is a roadmap for school leaders, focusing on the emotional intelligence and practical skills needed to lead with confidence, communicate with clarity, and build unshakeable trust during turbulent times.
💬 Quotes from the Episode:
"Leadership is a relationship, it's not a role." — Kathleen Naglee 🤝
"You have to be the source of calm." — Kathleen Naglee 🧘♀️
"Rebuilding trust is a time-consuming process." — Kathleen Naglee ⏳
"It's about 'Are your actions meeting your words?'" — Kathleen Naglee ✅
📌 Key Insights:
Build Trust from Day One: Don't wait for a crisis to build relationships. New leaders must be intentional about showing their commitment to the community through proactive, transparent actions. 🤝
Acknowledge and Heal Together: After a crisis, people process grief and trauma differently. Leaders must provide long-term support and recognize that the healing process can take months or even years. 🫂
Create a Proactive Communications Plan: Go "beyond the binder" by preparing specific communication templates for different scenarios. Use multi-channel approaches like SMS, social media, and school apps to ensure your message reaches everyone. 📱
Lead with Empathy and Purpose: Your community looks to you for a sense of calm and a clear direction. Leading with emotional intelligence means understanding the "why" behind people's disengagement and making them feel seen and heard. ❤️🩹
🛑 Conclusion:
Leadership is tough, but you don't have to face the inevitable alone. This episode provides the clarity and confidence you need to prepare for any crisis. Ready to take the next step? Enroll in Kathleen's course, "Preparing for the Inevitable Crisis," and get a comprehensive roadmap for effective action. Don't wait until it's too late!
➡️ Visit iss.edu/events to get prepared!
➡️ Find more resources and career opportunities!
➡️ Don't forget to like and subscribe for more episodes! ✨