We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overview
The first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that whatever you're going through as a BRM/BP, there are others out there going through it too. You're not alone, and there is a beaming light at the end of the tunnel. You might just be in the wrong tunnel... Tune in for smiles, sincerity and hopefully not too much sauce!
Our second series is AI generated. Gasp! Yes, we let the robots do the talking in this 4-part series which focuses on the concise courses we've created to guide executives through the maze of Governance, Security, Digital Transformation - and Business Relationship. Listen as Joe and Sarah discuss our Executive Leadership Series (ELS) - designed to help leadership understand and oversee effective practices, using business language and a four-stage life cycle: "Doing the right things," "Doing them the right way," "Getting them done well," and "Getting the benefits,"
Our hosts break down each stage of the life cycle, providing a cookbook-style approach that outlines how to implement the strategies, the necessary components, and what can go wrong. Throughout their discussion, they highlight our real-world examples from major organisations like GE, Pfizer, Goldman Sachs, and Bank of America.
Our ELS courses were created by Gary Hardy, co-creator of the COBIT framework and include contributions from;
Carolynn Chalmers - CEO, Good Governance Academy
Frank Wander - CEO, People Productive
Jimmy Heschel - Global Head of Digital Security, Red Bull
John Thorp - Chair, ValIT development committee
Kip Fanta - Founder, Kip Fanta Group
Martin Smith - Chairman and Founder, The Security Awareness Special Interest Group
Hosted on Acast. See acast.com/privacy for more information.
We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overview
The first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that whatever you're going through as a BRM/BP, there are others out there going through it too. You're not alone, and there is a beaming light at the end of the tunnel. You might just be in the wrong tunnel... Tune in for smiles, sincerity and hopefully not too much sauce!
Our second series is AI generated. Gasp! Yes, we let the robots do the talking in this 4-part series which focuses on the concise courses we've created to guide executives through the maze of Governance, Security, Digital Transformation - and Business Relationship. Listen as Joe and Sarah discuss our Executive Leadership Series (ELS) - designed to help leadership understand and oversee effective practices, using business language and a four-stage life cycle: "Doing the right things," "Doing them the right way," "Getting them done well," and "Getting the benefits,"
Our hosts break down each stage of the life cycle, providing a cookbook-style approach that outlines how to implement the strategies, the necessary components, and what can go wrong. Throughout their discussion, they highlight our real-world examples from major organisations like GE, Pfizer, Goldman Sachs, and Bank of America.
Our ELS courses were created by Gary Hardy, co-creator of the COBIT framework and include contributions from;
Carolynn Chalmers - CEO, Good Governance Academy
Frank Wander - CEO, People Productive
Jimmy Heschel - Global Head of Digital Security, Red Bull
John Thorp - Chair, ValIT development committee
Kip Fanta - Founder, Kip Fanta Group
Martin Smith - Chairman and Founder, The Security Awareness Special Interest Group
Hosted on Acast. See acast.com/privacy for more information.
The IT Business Partner Playbook Podcast
In this episode of The IT Business Partner Playbook, I’m joined by Jay – a seasoned IT professional whose career path has taken him from typewriter repairs to enterprise-level strategy.
Jay brings deep insight into the evolving role of Business Relationship Management and the reality of embedding value practices inside complex organizations.
🔹 From Tech Troubleshooter to Strategic Partner
Jay shared his unconventional start in IT and how it shaped his approach to partnership, empathy, and communication. His transition into a Business Relationship Manager role was both opportunistic and intentional – and filled with practical lessons for anyone making the leap from operations to strategy.
🔹 Standing Up a BRM Function
We explored how Jay helped develop the BRM capability – with early support from the CIO and inspiration from the BRM Institute. Over time, they built their own frameworks, overcame resistance, and positioned themselves to influence innovation initiatives across the business.
🔹 Balancing IT and Business Relationships
Jay stressed the importance of staying close to both camps – business and IT. We discussed how credibility with delivery teams is often overlooked, and why BRMs and Business Partners must act as interpreters and translators, not just connectors.
🔹 Owning Value, Not Projects
Jay reflected on the need to rationalise demand early – starting with business intent and outcomes before bringing in technical teams. While BRMs don't manage projects, they do own the value – and play a critical role in protecting organizational resources.
🔹 Getting Business to Step Up
One key takeaway: technology projects fail when business ownership is missing. Jay and I spoke about how critical it is to involve stakeholders from the start, and how demand shaping and scope control are essential for long-term success.
🔹 From Tactical Wins to Strategic Influence
Jay shared how BRM success starts at the tactical level – solving real problems, building trust – and evolves into strategic collaboration once credibility is earned.
🔹 Mentorship and BRM Confidence
Jay also spoke passionately about mentoring emerging professionals, and how confidence, clarity, and a good elevator pitch can set a new BRM on the right track.
This episode is packed with practical insight – especially for Business Partners working to earn trust, build credibility, and move their organizations from firefighting to forward-thinking.
My thanks to Jay for joining me and sharing so openly in this conversation. You can find his linked in here: https://www.linkedin.com/in/j-benoit-brm/
Hosted on Acast. See acast.com/privacy for more information.