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IT Business Partner Playbook
Marc Morley
35 episodes
1 week ago

We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overview


The first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that whatever you're going through as a BRM/BP, there are others out there going through it too. You're not alone, and there is a beaming light at the end of the tunnel. You might just be in the wrong tunnel... Tune in for smiles, sincerity and hopefully not too much sauce!


Our second series is AI generated. Gasp! Yes, we let the robots do the talking in this 4-part series which focuses on the concise courses we've created to guide executives through the maze of Governance, Security, Digital Transformation - and Business Relationship. Listen as Joe and Sarah discuss our Executive Leadership Series (ELS) - designed to help leadership understand and oversee effective practices, using business language and a four-stage life cycle: "Doing the right things," "Doing them the right way," "Getting them done well," and "Getting the benefits,"


Our hosts break down each stage of the life cycle, providing a cookbook-style approach that outlines how to implement the strategies, the necessary components, and what can go wrong. Throughout their discussion, they highlight our real-world examples from major organisations like GE, Pfizer, Goldman Sachs, and Bank of America.


Our ELS courses were created by Gary Hardy, co-creator of the COBIT framework and include contributions from;

Carolynn Chalmers - CEO, Good Governance Academy

Frank Wander - CEO, People Productive

Jimmy Heschel - Global Head of Digital Security, Red Bull

John Thorp - Chair, ValIT development committee

Kip Fanta - Founder, Kip Fanta Group

Martin Smith - Chairman and Founder, The Security Awareness Special Interest Group


Hosted on Acast. See acast.com/privacy for more information.

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Management
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All content for IT Business Partner Playbook is the property of Marc Morley and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overview


The first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that whatever you're going through as a BRM/BP, there are others out there going through it too. You're not alone, and there is a beaming light at the end of the tunnel. You might just be in the wrong tunnel... Tune in for smiles, sincerity and hopefully not too much sauce!


Our second series is AI generated. Gasp! Yes, we let the robots do the talking in this 4-part series which focuses on the concise courses we've created to guide executives through the maze of Governance, Security, Digital Transformation - and Business Relationship. Listen as Joe and Sarah discuss our Executive Leadership Series (ELS) - designed to help leadership understand and oversee effective practices, using business language and a four-stage life cycle: "Doing the right things," "Doing them the right way," "Getting them done well," and "Getting the benefits,"


Our hosts break down each stage of the life cycle, providing a cookbook-style approach that outlines how to implement the strategies, the necessary components, and what can go wrong. Throughout their discussion, they highlight our real-world examples from major organisations like GE, Pfizer, Goldman Sachs, and Bank of America.


Our ELS courses were created by Gary Hardy, co-creator of the COBIT framework and include contributions from;

Carolynn Chalmers - CEO, Good Governance Academy

Frank Wander - CEO, People Productive

Jimmy Heschel - Global Head of Digital Security, Red Bull

John Thorp - Chair, ValIT development committee

Kip Fanta - Founder, Kip Fanta Group

Martin Smith - Chairman and Founder, The Security Awareness Special Interest Group


Hosted on Acast. See acast.com/privacy for more information.

Show more...
Management
Education,
Business,
How To,
Courses
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IT Business Partner Playbook | Gavin Galloway
IT Business Partner Playbook
58 minutes 17 seconds
3 months ago
IT Business Partner Playbook | Gavin Galloway

๐‘ป๐’‰๐’† ๐‘ฐ๐‘ป ๐‘ฉ๐’–๐’”๐’Š๐’๐’†๐’”๐’” ๐‘ท๐’๐’‚๐’š๐’ƒ๐’๐’๐’Œ

Welcome to episode 23! A journey into grey space, stakeholder influence, and the evolving impact of business partnering at scale.

In this episode of the IT Business Partner Playbook Podcast, I had the privilege of speaking with Gavin Galloway, an IT Business Partner at Rolls-Royce (US). Gavin joined the role mid-pandemic in 2020 - without much prior exposure to business partnering. He has since carved a thoughtful, strategic path through mentorship, reflection, and persistence.

1๏ธโƒฃ Navigating the Grey Space:

Gavin describes the BRM role as living in the โ€œgreyโ€ - where formal authority doesnโ€™t exist, but influence is everything. He shared how he had to quickly develop a working knowledge of frameworks, stakeholder dynamics, and organizational complexity - all while remote.

2๏ธโƒฃ Stakeholder Management Tools & CRM Thinking:

To stay on top of exec needs and business priorities, Gavin uses tailored stakeholder templates - acting like a CRM for relationship tracking. He stressed the importance of documenting lessons and insights, so new team members donโ€™t have to start from scratch.

3๏ธโƒฃ Value Through Financial Fluency:

We explored how financial understanding can elevate a BRMโ€™s value. Gavinโ€™s self-taught approach to aligning tech and finance has helped him earn trust and influence key investment decisions.

4๏ธโƒฃ Collaboration & the Power of Face-to-Face:

Gavin and I discussed the real-world impact of in-person interaction for building trust, especially in global teams. From cultural understanding to spontaneous innovation, these touchpoints often accelerate delivery and deepen relationships. Gavin is now working on a white paper to help quantify this value.

5๏ธโƒฃ Enabling Future BRMs:

We explored training and mentoring approaches within Rolls-Royce, emphasizing the need for vertical knowledge, hands-on learning, and passing down experience purposefully. Gavin also acknowledged that not every BRM journey looks the same - and thatโ€™s okay.

6๏ธโƒฃ Breaking Silos & Creating Space:

We challenged the idea of BRMs as gatekeepers and instead framed them as connectors. Gavin shared how heโ€™s learned to let go of โ€œowningโ€ the relationship and instead enable others to flourish through collaboration.

Listen to the full episode to hear how Gavin is influencing change, redefining value, and helping to shape the future of BRM at one of the worldโ€™s most iconic engineering organizations.


This episode reflects the evolving, high-stakes nature of BRM work - especially in complex, regulated sectors like defence. Itโ€™s about agility, emotional maturity, and using every insight as fuel for influence.


#BRM

#BusinessPartnerNetwork

#Leadership

https://bpn.goagora.org/


Find our Highlights and podcast article on the BPN. Gavin will also be sharing his whitepaper here, once approved.


Hosted on Acast. See acast.com/privacy for more information.

IT Business Partner Playbook

We currently have 2 series running on our channel - the IT Business Partner Playbook, and the Executive Leadership overview


The first is a weekly series featuring Business Relationship Managers and IT Business Partners from across the globe. Unrehearsed, unprepared, unrestricted and maybe a little unpredictable... this podcast aims to share our guests' experiences, to provide insights and ideas to our listeners. Some will be looking for inspiration, others for tips and tools, while others will be looking for some support and comfort. While the role can be hugely rewarding, it can also be extremely tough, and it's important to know that whatever you're going through as a BRM/BP, there are others out there going through it too. You're not alone, and there is a beaming light at the end of the tunnel. You might just be in the wrong tunnel... Tune in for smiles, sincerity and hopefully not too much sauce!


Our second series is AI generated. Gasp! Yes, we let the robots do the talking in this 4-part series which focuses on the concise courses we've created to guide executives through the maze of Governance, Security, Digital Transformation - and Business Relationship. Listen as Joe and Sarah discuss our Executive Leadership Series (ELS) - designed to help leadership understand and oversee effective practices, using business language and a four-stage life cycle: "Doing the right things," "Doing them the right way," "Getting them done well," and "Getting the benefits,"


Our hosts break down each stage of the life cycle, providing a cookbook-style approach that outlines how to implement the strategies, the necessary components, and what can go wrong. Throughout their discussion, they highlight our real-world examples from major organisations like GE, Pfizer, Goldman Sachs, and Bank of America.


Our ELS courses were created by Gary Hardy, co-creator of the COBIT framework and include contributions from;

Carolynn Chalmers - CEO, Good Governance Academy

Frank Wander - CEO, People Productive

Jimmy Heschel - Global Head of Digital Security, Red Bull

John Thorp - Chair, ValIT development committee

Kip Fanta - Founder, Kip Fanta Group

Martin Smith - Chairman and Founder, The Security Awareness Special Interest Group


Hosted on Acast. See acast.com/privacy for more information.