
ON THIS EPISODEWe talk with Mihir Mayani, Luxury retail expert & Balenciaga store manager.Mihir talks about the importance of service in luxury retail, the behaviour of VIP clients and the role of building rapport in retail. Find more about Mihir:https://www.linkedin.com/in/mihir-mayani-798457a/Want to know more about the hosts?Andre de Almeida, Marketing consultant:https://www.andrealmeida.co.ukhttps://www.linkedin.com/in/andredalmPrachi Marathe, Luxury consultant:https://www.linkedin.com/in/prachi-marathe-