What does it really take to create a restaurant people fall in love with? In this episode, Juno Miers, co-owner of the beloved Margot, shares her journey from her early days in service to running one of the city’s most talked-about dining spots. She opens up about the power of genuine connection, the leap from employee to employer, and how the hospitality industry is evolving - from building great teams in a post-COVID world to redefining modern leadership, work/life balance, and what “good service” truly means.

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The Kitchen Day Podcast is proudly supported by Boring Oat Milk - great for the pros in your favourite cafe, and for your everyday milk stuff at home.

This episode is brought to you by the team at Upstock. Get hours back in your day with all your wholesale orders, invoicing, payments and logistics in one app.

Filmed at Loretta Restaurant.

Recorded and produced by Jono Tucker at Empire Films.

Find the full transcript of this episode here: https://drive.google.com/file/d/1k3h370AKkOHWM8SpytLHtbjggHSZvpgq/view?usp=drive_link