KUSA CAST:
Kusa Cast is an insightful and inspiring podcast for anyone in the tourism industry, hosted by Graeme Watson.
Our episodes feature interviews with top leaders from around the world as we discuss the challenges faced during Covid and the innovative ways businesses are bouncing back. From business leaders to tour operators, we explore the diverse roles within the tourism industry and highlight the importance of positivity and collaboration in overcoming obstacles.
Tune in to Kusa Cast to stay informed, motivated and equipped to navigate the tourism industry in this new era.
ABOUT THE HOST:
Graeme Watson is the founder of a UK-based tourism representation company, Kusa Connect, which helps tourism businesses around the world showcase their experiences to the UK travel trade. Graeme is a seasoned professional in the tourism industry with 15 years of experience in the field and has lived and worked in the UK, South Africa, and the USA, where he has developed a deep understanding of the international tourism market and what the expectations are from a trip to Africa.
His extensive travel experience, having visited over 65 countries, has also given him a unique perspective on the diverse offerings of destinations across the globe.
Graeme holds a BA Degree in Media and Communications, which has been a valuable asset in his career to effectively communicate and market tourism products and services. He has sat on the Board of Directors of SATSA and served as the Chapter Chair of the KZN Chapter of SATSA which has provided him with valuable industry connections and insight, as well as a platform to contribute to the development and growth of the tourism sector.
With his diverse range of skills and experience, he is well-equipped to help tourism businesses succeed in this competitive market. Graeme is eager to use his knowledge and expertise to help promote and grow tourism businesses.
Graeme can be reached on gw@kusaglobal.com and his website is www.kusaglobal.com.
Hosted on Acast. See acast.com/privacy for more information.
KUSA CAST:
Kusa Cast is an insightful and inspiring podcast for anyone in the tourism industry, hosted by Graeme Watson.
Our episodes feature interviews with top leaders from around the world as we discuss the challenges faced during Covid and the innovative ways businesses are bouncing back. From business leaders to tour operators, we explore the diverse roles within the tourism industry and highlight the importance of positivity and collaboration in overcoming obstacles.
Tune in to Kusa Cast to stay informed, motivated and equipped to navigate the tourism industry in this new era.
ABOUT THE HOST:
Graeme Watson is the founder of a UK-based tourism representation company, Kusa Connect, which helps tourism businesses around the world showcase their experiences to the UK travel trade. Graeme is a seasoned professional in the tourism industry with 15 years of experience in the field and has lived and worked in the UK, South Africa, and the USA, where he has developed a deep understanding of the international tourism market and what the expectations are from a trip to Africa.
His extensive travel experience, having visited over 65 countries, has also given him a unique perspective on the diverse offerings of destinations across the globe.
Graeme holds a BA Degree in Media and Communications, which has been a valuable asset in his career to effectively communicate and market tourism products and services. He has sat on the Board of Directors of SATSA and served as the Chapter Chair of the KZN Chapter of SATSA which has provided him with valuable industry connections and insight, as well as a platform to contribute to the development and growth of the tourism sector.
With his diverse range of skills and experience, he is well-equipped to help tourism businesses succeed in this competitive market. Graeme is eager to use his knowledge and expertise to help promote and grow tourism businesses.
Graeme can be reached on gw@kusaglobal.com and his website is www.kusaglobal.com.
Hosted on Acast. See acast.com/privacy for more information.
Recorded in March of 2025, on this episode of Kusa Cast host Graeme Watson sits down with Danny Waine, the founder of Travel Nomads and a seasoned leader in the travel industry. Danny shares his journey, reflecting on how his childhood passion for travel led him through a diverse career spanning commercial roles, tour operations, and sales both in the UK and internationally. He recounts the challenges and rewards of joining ABTA as Head of Memberships at the onset of the pandemic, a period that ultimately inspired him to launch Travel Nomads in early 2025—a consultancy dedicated to supporting travel entrepreneurs and businesses of all sizes.
Danny describes Travel Nomads as a flexible, collaborative platform, working with tech companies, travel agencies, and tour operators on projects that range from travel training to integrating new AI technologies. He emphasises the importance of embracing a digital nomad lifestyle, highlighting how remote work and global connectivity have transformed the way travel professionals operate.
The conversation shifts to Danny’s role as Vice Chair of the Institute of Travel and Tourism (ITT), an organisation dedicated to raising professional standards and nurturing new talent in the sector. Danny outlines the value of ITT’s events, including their flagship annual conference, networking opportunities, and the successful Future You program, which connects students and graduates with industry leaders at major gatherings like the World Travel Market.
Technology, particularly AI, emerges as a major theme in the discussion. Danny notes that while AI brings both opportunities and concerns—such as automating certain tasks or changing traditional roles—it also offers powerful tools for improving customer service and business operations. He describes how some of the companies he works with use AI to transcribe and analyse phone calls, providing agents with instant feedback and actionable insights.
Trade shows and networking remain central to Danny’s philosophy. Despite the rise of virtual meetings, he believes that in-person events are irreplaceable for building genuine relationships and accessing new opportunities. The ITT lounge at World Travel Market is highlighted as a hub for both formal meetings and informal catch-ups, reinforcing the importance of face-to-face interaction in a digital age.
To get in touch with Danny to learn more, email him at danny@travelnomads.co.uk.
Hosted on Acast. See acast.com/privacy for more information.