n this Off-Season Exclusive, Jason sits down with Andy Tryba (Co-founder & CEO, Ionic Partners, the new owner of CXT Software) to answer the big questions: Why acquire CXT? What changes now? And where is last-mile tech headed next? We dig into: ✅How Ionic plans to double down on CXT’s product velocity (weekly releases, automated testing, AI-first engineering) ✅A vision for a truly autonomous TMS: automated dispatch, route optimization, and exception management at scale ✅Practical AI use cases you can deploy now (driver onboarding, training, proof-of-delivery with computer vision, proactive ops alerts) ✅Margin protection: consolidating tools, integrations, and data to lower software costs and boost productivity ✅Interoperability: small operators working seamlessly with big players via data transforms & APIs ✅Preparing for drones, AVs, and robotics—and why the winning stack will be horizontal and cloud-based ✅Talent: building elite, AI-native teams (globally) and a remote culture that actually works Who should watch: final-mile & medical courier owners, ops leaders, dispatch teams, and anyone rethinking their TMS, routing, or compliance stack.