Corporate learning used to measure success by the size of its course catalogue and the number of completions. That world is fading. Employees now have access to commercial-grade learning inside tools like ChatGPT and Gemini, and leaders expect proof that learning actually shifts performance, culture and results.
Lori Niles-Hofmann thinks this is the reckoning the profession has needed for years.
Lori is a long-time learning strategist and co-founder of Eight Levers, with more than twenty years of experience in L&D across international banking, consulting and marketing. She specializes in large-scale digital learning transformation and helps organizations use data, platforms and design to make learning a business driver instead of a content factory.
Her book, "The Eight Levers of EdTech Transformation: A Field Guide to the New Future-Focused L&D," lays out a practical model for CLOs who know that the role must evolve.
In this episode of Leadership NOW, we talk about:
• Why L&D will be under extreme pressure from external learning experiences if it does not change
• What it means to stop being a course factory and start running campaigns built around triggers and performance
• Her view of the LMS as invisible middleware, living inside tools like Copilot, rather than a portal people “go to”
• How to work with HR, IT and finance as part of a skills supply chain instead of a standalone training shop
• The learning–work continuum, where every task can become a learning opportunity that feeds directly into output
• Learning triage, closed-loop reporting and how data can move L&D from order taker to strategic partner
Lori also shares why she believes we are only millimeters away from truly contextualized, personalized learning experiences at scale, and what learning leaders must do now to be ready.
Find out more:
Lori Niles-Hofmann: https://www.loriniles.com/
Dan Pontefract and the Leadership NOW podcast: https://www.danpontefract.com
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Corporate learning used to measure success by the size of its course catalogue and the number of completions. That world is fading. Employees now have access to commercial-grade learning inside tools like ChatGPT and Gemini, and leaders expect proof that learning actually shifts performance, culture and results.
Lori Niles-Hofmann thinks this is the reckoning the profession has needed for years.
Lori is a long-time learning strategist and co-founder of Eight Levers, with more than twenty years of experience in L&D across international banking, consulting and marketing. She specializes in large-scale digital learning transformation and helps organizations use data, platforms and design to make learning a business driver instead of a content factory.
Her book, "The Eight Levers of EdTech Transformation: A Field Guide to the New Future-Focused L&D," lays out a practical model for CLOs who know that the role must evolve.
In this episode of Leadership NOW, we talk about:
• Why L&D will be under extreme pressure from external learning experiences if it does not change
• What it means to stop being a course factory and start running campaigns built around triggers and performance
• Her view of the LMS as invisible middleware, living inside tools like Copilot, rather than a portal people “go to”
• How to work with HR, IT and finance as part of a skills supply chain instead of a standalone training shop
• The learning–work continuum, where every task can become a learning opportunity that feeds directly into output
• Learning triage, closed-loop reporting and how data can move L&D from order taker to strategic partner
Lori also shares why she believes we are only millimeters away from truly contextualized, personalized learning experiences at scale, and what learning leaders must do now to be ready.
Find out more:
Lori Niles-Hofmann: https://www.loriniles.com/
Dan Pontefract and the Leadership NOW podcast: https://www.danpontefract.com
James Root of Bain & Company - Designing Work Around Six Archetypes
Leadership NOW with Dan Pontefract
37 minutes 1 second
2 months ago
James Root of Bain & Company - Designing Work Around Six Archetypes
James Root of Bain & Company unpacks "The Archetype Effect"—six distinct motivations that show up across roles, industries, and countries—and why a one-path ladder misses most of the value. We explore how to design work around what people actually care about, not what old systems assume.
We get practical: keep the ladder for Strivers while building credible paths for Artisans, Explorers, Givers, and Pioneers. We also push back on generational clichés and discuss how country context and career era shape what matters.
Finally, we look at older-worker design, the rise of interesting work and autonomy, and the importance of intentional knowledge capture so wisdom keeps moving. James points to Bain’s quick worker-archetype quiz as a low-stakes way for teams to compare notes and improve collaboration.
More information about James Root: https://www.bain.com/insights/books/the-archetype-effect/
More information about Dan Pontefract: https://www.danpontefract.com/
Leadership NOW with Dan Pontefract
Corporate learning used to measure success by the size of its course catalogue and the number of completions. That world is fading. Employees now have access to commercial-grade learning inside tools like ChatGPT and Gemini, and leaders expect proof that learning actually shifts performance, culture and results.
Lori Niles-Hofmann thinks this is the reckoning the profession has needed for years.
Lori is a long-time learning strategist and co-founder of Eight Levers, with more than twenty years of experience in L&D across international banking, consulting and marketing. She specializes in large-scale digital learning transformation and helps organizations use data, platforms and design to make learning a business driver instead of a content factory.
Her book, "The Eight Levers of EdTech Transformation: A Field Guide to the New Future-Focused L&D," lays out a practical model for CLOs who know that the role must evolve.
In this episode of Leadership NOW, we talk about:
• Why L&D will be under extreme pressure from external learning experiences if it does not change
• What it means to stop being a course factory and start running campaigns built around triggers and performance
• Her view of the LMS as invisible middleware, living inside tools like Copilot, rather than a portal people “go to”
• How to work with HR, IT and finance as part of a skills supply chain instead of a standalone training shop
• The learning–work continuum, where every task can become a learning opportunity that feeds directly into output
• Learning triage, closed-loop reporting and how data can move L&D from order taker to strategic partner
Lori also shares why she believes we are only millimeters away from truly contextualized, personalized learning experiences at scale, and what learning leaders must do now to be ready.
Find out more:
Lori Niles-Hofmann: https://www.loriniles.com/
Dan Pontefract and the Leadership NOW podcast: https://www.danpontefract.com
