What Luxury Leadership Looks Like When It’s Rooted in Purpose

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Leading a New Era

IHG Hotels + Resorts

6 episodes

6 days ago

Leading a New Era is the podcast from IHG Hotels & Resorts that goes behind the scenes of the world’s most iconic luxury hotels, and into the minds of the remarkable General Managers who run them. Each episode reveals candid stories of leadership, personal passion, and bold ideas - whether launching a flagship, building a culture of belonging, or redefining luxury. Discover more about IHG Careers in Luxury & Lifestyle at: http://ihg.co/6005AGaXV

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What Luxury Leadership Looks Like When It’s Rooted in Purpose

Leading a New Era

34 minutes 42 seconds

2 weeks ago

What Luxury Leadership Looks Like When It’s Rooted in Purpose

At Six Senses Qing Cheng Mountain, hospitality is about so much more than service, it’s about presence, purpose and deep cultural connection.

In this episode, General Manager Melissa Tang shares how she’s built her leadership approach on authenticity, courage, and emotional intelligence. With experience across Asia and the Middle East, Melissa reflects on how her own journey has shaped how she now guides others, and how she continues to learn and lead with intention every day.