In my work with mission-driven organizations, I’ve seen how trust isn’t just a virtue—it’s a strategy. The way we initiate conversations says everything about our integrity, our intent, and our respect for others. Sales and development efforts rooted in honesty build relationships that last. The rest? Just noise that is best ignored.
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In my work with mission-driven organizations, I’ve seen how trust isn’t just a virtue—it’s a strategy. The way we initiate conversations says everything about our integrity, our intent, and our respect for others. Sales and development efforts rooted in honesty build relationships that last. The rest? Just noise that is best ignored.
75. Susan Keane Baker: Best Intentions and the Patient Experience
Leading Organizations That Matter
39 minutes
4 months ago
75. Susan Keane Baker: Best Intentions and the Patient Experience
This week, I discuss the impact of busyness on the business of health care with author and expert, Susan Keane Baker. We review issues related to kindness, accountability, presence, leadership, and the state of the industry when it comes to elevating the patient experience. Thank you to Susan for her time and insights. She can be reached at her website here: https://susanbaker.com/.
Leading Organizations That Matter
In my work with mission-driven organizations, I’ve seen how trust isn’t just a virtue—it’s a strategy. The way we initiate conversations says everything about our integrity, our intent, and our respect for others. Sales and development efforts rooted in honesty build relationships that last. The rest? Just noise that is best ignored.
