Send us a text In this episode, we sit down with Hanna Bauer, CEO and Founder of HEARTnomics Enterprises, to talk about a challenge many organizations don’t see coming: the human cost of hyper-focused process improvement. Hanna’s worked across manufacturing, education, and organizational development, and now partners with leaders to build systems that perform—not just on paper, but in practice. She shares why organizations often miss the mark by optimizing processes without addressing the cul...
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Send us a text In this episode, we sit down with Hanna Bauer, CEO and Founder of HEARTnomics Enterprises, to talk about a challenge many organizations don’t see coming: the human cost of hyper-focused process improvement. Hanna’s worked across manufacturing, education, and organizational development, and now partners with leaders to build systems that perform—not just on paper, but in practice. She shares why organizations often miss the mark by optimizing processes without addressing the cul...
0203: Build or Buy? Developing Internal Process Capabilities vs. Relying on External Experts with Liam O'Neill
Lean By Design
45 minutes
7 months ago
0203: Build or Buy? Developing Internal Process Capabilities vs. Relying on External Experts with Liam O'Neill
Send us a text Have you ever noticed the gap between where your organization is and where it needs to be widening every day—especially when workflows are undefined or changing? In this episode of Lean by Design, we sit down with Liam O’Neill of BPM‑D to tackle the big question: do you invest in building process capabilities internally or lean on outside consultants? We’ll walk you through evaluating your readiness, embedding process ownership in leadership, and starting with a real business c...
Lean By Design
Send us a text In this episode, we sit down with Hanna Bauer, CEO and Founder of HEARTnomics Enterprises, to talk about a challenge many organizations don’t see coming: the human cost of hyper-focused process improvement. Hanna’s worked across manufacturing, education, and organizational development, and now partners with leaders to build systems that perform—not just on paper, but in practice. She shares why organizations often miss the mark by optimizing processes without addressing the cul...
