In this episode, Dr. Karishma Patel (Aston University) is joined by Tony Morgan, an Associate Professor in Innovation Management Practice at Leeds University Business School. Tony is one of the founders of the University of Leeds' design thinking community. Design thinking is a problem-solving framework that focuses empathy and a user-centred approach to deeply understand issues and create effective solutions, and has being increasingly applied in Higher Education. Tony shares his experience of unknowingly using the design thinking methodology in the workplace and later applying its principles in higher education. He also shares some ideas for initial steps we can take if we are interested in using the design thinking framework ourselves.