On this episode, Yusuf Sadrud-Din, Manager of Learning and Development of Whistle Express Car Wash, shares how L&D is shifting toward learner-centered design, stronger business alignment and performance support, while reflecting on mentorship, soft skills and continuous professional growth.
Key Takeaways:
00:00 Introduction.
03:13 Continued professionalization of L&D places the learner at the center rather than focusing on information delivery.
04:24 Technology accelerates design efficiency and enables real-time, on-the-floor guidance at the point of need.
05:36 Training is framed as a continuous experience that is prepared, delivered and measured for transfer to the job.
06:31 Mentorship at The Home Depot shapes a measurable, story-driven approach to learning design.
08:31 Informal mentoring supports former teachers transitioning into instructional design through a learn-by-doing path.
10:26 Empathy and soft skills are positioned as essentials for translating SME and learner needs within L&D.
12:51 ATD events, LinkedIn and industry publications are primary sources for staying current.
Resources Mentioned:
https://www.linkedin.com/in/yusufsadruddin/
Whistle Express Car Wash | Linkedin
https://www.linkedin.com/company/whistleexpress/
Whistle Express Car Wash | Website
https://whistleexpresscarwash.com/
“The Fifth Discipline” by Peter Senge
https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254
ATD International Conference & EXPO
https://atdconference.td.org/
Chief Learning Officer Magazine
https://www.chieflearningofficer.com/
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