In this episode, I sit down with Tshepo Mokgolo (Director, AJS Global) to unpack one of the biggest blind spots in African legal practice: tech is not value, how you use it is.
We dig into how firms can finally move beyond “software as support” and start treating legal technology as a strategic driver of profitability, client experience, and measurable business outcomes.
This conversation is sharp, practical, and focused on the real levers that matter to modern African law firms.
WHAT WE COVER
Why firms still see tech as admin support instead of strategy and what it costs them.
The hidden waste inside manual processes, disconnected tools, and “half-implemented” systems.
AI, client expectations, data, and the shift from workflows to outcomes.
How to measure it, communicate it, and build a firm that runs like a business.
WHO THIS EPISODE IS FOR
Managing partners, practicing lawyers, legal operations teams, innovation leads, and anyone shaping the future of African legal services.
ABOUT THIS SEASON
I focus on foundations of legal technology within the African context, and the conversations are focused, outcome-driven conversation series exploring how African law firms and inhouse teams can turn legal work into real business value from technology to strategy to client experience.