This episode of Life Beyond the Briefs is a breakout session from the GLM Summit with Leah Miller, founder of Firmly Profits and fractional CFO for law firm owners. Leah started as a paralegal, worked her way up to firm administrator and CFO at a PI firm, and now helps firms around the country actually understand their numbers and build real profit on purpose. If you have ever opened a profit and loss statement, stared at it, and quietly closed it again, this one is for you. Leah walks throug...
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This episode of Life Beyond the Briefs is a breakout session from the GLM Summit with Leah Miller, founder of Firmly Profits and fractional CFO for law firm owners. Leah started as a paralegal, worked her way up to firm administrator and CFO at a PI firm, and now helps firms around the country actually understand their numbers and build real profit on purpose. If you have ever opened a profit and loss statement, stared at it, and quietly closed it again, this one is for you. Leah walks throug...
11 Client Communication Hacks | Gyi Tsakalakis & Jared Jaskot
Life Beyond the Briefs
57 minutes
2 months ago
11 Client Communication Hacks | Gyi Tsakalakis & Jared Jaskot
Picture a new client on day 17. They signed last week. Their neck still hurts. Their inbox is quiet. The silence makes the story in their head louder. Did the firm forget me? That moment is where this episode lives. From the first call through the first 30 days and beyond, Brian Glass sits with Gyi Tsakalakis and Abogado Jared Jaskot to map a simple system for better client communication and steadier client engagement. They show how to set client expectations on day one, why a real voice ever...
Life Beyond the Briefs
This episode of Life Beyond the Briefs is a breakout session from the GLM Summit with Leah Miller, founder of Firmly Profits and fractional CFO for law firm owners. Leah started as a paralegal, worked her way up to firm administrator and CFO at a PI firm, and now helps firms around the country actually understand their numbers and build real profit on purpose. If you have ever opened a profit and loss statement, stared at it, and quietly closed it again, this one is for you. Leah walks throug...
