In this episode, we're joined by Nathan Mill, the Head of Medical Services at St. Helens Rugby, for a deep dive into communication, leadership, and the journey of a top-tier physiotherapist.
Nathan shares his unique insights on what it takes to succeed, both in elite sport and in life. From his "80% listening, 20% talking" communication philosophy to the mentors who have shaped his career, this conversation is packed with valuable lessons.
Key Topics & Timestamps:
0:37 - The power of listening and the Pareto principle in communication
3:28 - Why empathy is crucial for building trust in healthcare and elite sport
5:22 - Key mentors and influences, including insights from Chris Voss's book "Never Split the Difference"
9:50 - Navigating the challenge of work-life balance and time management
13:15 - Nathan's career journey from the NHS to St. Helens Rugby
34:40 - The importance of mission, vision, and values in building a championship team
42:57 - The 'Believe' philosophy and the power of consistency
1:05:58 - Highs, lows, and the incredible podcast that has influenced his perspective
Whether you're a professional, a student, or simply interested in personal growth, Nathan's inspiring story and practical wisdom will leave you with a fresh perspective on what it means to truly connect with others.
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