45 - Key KPIs Every Auto Shop Owner Needs to Know with Jennifer Hulbert

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LIFT Your Shop

Kelsey Outram

61 episodes

2 weeks ago

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop owners will learn how to grow their shop and be a leader in the automotive industry.

Automotive

Leisure

RSS

All content for LIFT Your Shop is the property of Kelsey Outram and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Automotive

Leisure

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45 - Key KPIs Every Auto Shop Owner Needs to Know with Jennifer Hulbert

LIFT Your Shop

47 minutes 29 seconds

1 year ago

45 - Key KPIs Every Auto Shop Owner Needs to Know with Jennifer Hulbert

In this episode of the LIFT Your Shop Podcast, Jennifer Hulbert, from Service Plus Automotive in Calcium, New York, shares her passion for the automotive industry and her commitment to growth and success through the application of SMART goals.

She joined her family business in 2001, helping it expand from a small three-bay gas station to a 12-bay facility, with a focus on using key performance indicators (KPIs) to drive profitability and sustainability. Jennifer emphasized the importance of understanding financials, especially labor gross profit, to ensure business growth and sustainability for your auto repair shop!

Contact Jennifer Hulbert: Jennifer@wearetheinstitute.com