Firefighting, endless copy-paste, and administrative tasks... For decades, the role of the Operations Manager in logistics has been more reactive than strategic. But what if AI changes that? In this episode, we speak to Francesco and Simone from Forto about how new technologies are fundamentally redefining this role.
We dive deep into Flash, Forto's multi-agent AI system, which works as an intelligent "Co-Pilot" directly within their Transport Management System. Today, it already automates 50% of repetitive tasks—like shipment creation—with no human intervention.
But this isn't about blind full automation. We discuss why Flash is intentionally designed as an enabler, not an autopilot. The AI takes over low-value administrative work, freeing up operators to focus on complex, strategic decisions and genuine customer care.
It becomes clear: The goal is to give Operations Managers the "luxury of time" back. This transforms them from reactive clerks into proactive, strategic partners who develop solutions with their customers.
Unser Newsletter LogTech Pulse - jetzt kostenfrei abonnieren!
Links zum Podcast:
Email: moin@logtechpodcast.com
Wenn du Fragen, Ideen oder Anregungen hast, freuen wir uns sehr über deine Nachricht!