In episode 9 of LOQPOD, Katy Ringsdore speaks to Will Langdon-Davies from TSB about what 'customer experience’ truly means and how businesses adapt to a fast changing landscape when it comes to customers and their attitudes towards Digital and money.

Please note, all opinions expressed in this podcast are those of the interviewee and not necessarily views shared by the company they work for.

Hosted on Acast. See acast.com/privacy for more information.