It is time for the annual Predictions Show on The Loyalty Podcast.
In this light-hearted but insightful episode, our expert panel shares their predictions for what will shape the loyalty industry in 2026. From technology and data to customer expectations and program design, we explore the trends they believe will define the year ahead.
And, of course, we will be revisiting these predictions at the end of the year to see who got it right.
Featuring predictions from Stuart Melim, Caroline Papadatos, Pavel Los, Adam Posner, Phil Gunter and Iain Pringle, with a special guest appearance from Max Kenkel.
Sponsored by ITA Group.
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It is time for the annual Predictions Show on The Loyalty Podcast.
In this light-hearted but insightful episode, our expert panel shares their predictions for what will shape the loyalty industry in 2026. From technology and data to customer expectations and program design, we explore the trends they believe will define the year ahead.
And, of course, we will be revisiting these predictions at the end of the year to see who got it right.
Featuring predictions from Stuart Melim, Caroline Papadatos, Pavel Los, Adam Posner, Phil Gunter and Iain Pringle, with a special guest appearance from Max Kenkel.
Sponsored by ITA Group.
Podscast 78 - Driving Loyalty - Spotlight on the Automotive Industry
Loyalty Wired
33 minutes 41 seconds
6 months ago
Podscast 78 - Driving Loyalty - Spotlight on the Automotive Industry
The $3.5 trillion automotive sector is one of the most globally significant — and one of the most loyalty-challenged. In this episode, we tackle the complex relationship between manufacturers, dealers, and aftersales networks to explore how loyalty programs can truly influence choice of car brands. Our expert panel — Emily Walker (Arnold Clark, UK), Allie Fergusson (formerly Honda, USA), and David Parsons (Ellipsis, Australia) — break down the challenges, share practical insights, and reveal lessons that apply far beyond the auto industry.
Loyalty Wired
It is time for the annual Predictions Show on The Loyalty Podcast.
In this light-hearted but insightful episode, our expert panel shares their predictions for what will shape the loyalty industry in 2026. From technology and data to customer expectations and program design, we explore the trends they believe will define the year ahead.
And, of course, we will be revisiting these predictions at the end of the year to see who got it right.
Featuring predictions from Stuart Melim, Caroline Papadatos, Pavel Los, Adam Posner, Phil Gunter and Iain Pringle, with a special guest appearance from Max Kenkel.
Sponsored by ITA Group.
