Lisa Adair and Caryn Lellos from Ferguson Kitchen, Bath, and Lighting Gallery discussed their roles and the unique offerings of their showroom. Lisa, with 14 years in luxury appliance sales, and Caryn, a showroom manager with a background in interior design, highlighted Ferguson's extensive selection of luxury brands and their commitment to a pressure-free, expert-guided shopping experience. They emphasized the importance of hands-on testing for high-end products like steam convection ovens and bidet toilets. The conversation also covered the evolving profile of luxury buyers, the design process, and the integration of technology and aesthetics in luxury kitchens and spas.