What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
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What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
#173 – Understand AI before you make the wrong decisions – Katrin Yuan, CEO of the Swiss Future Institute
Made in China
32 minutes
3 months ago
#173 – Understand AI before you make the wrong decisions – Katrin Yuan, CEO of the Swiss Future Institute
We are very happy to welcome Katrin J. Yuan to the podcast today. She is one of Europe’s leading voices in artificial intelligence, combining experience in tech, finance, and leadership. Katrin J. Yuan is the CEO of the Swiss Future Institute, Chair of the AI Future Council, and author of “AI Knowledge for Executives.” She lectures at four universities, including HWZ in Zurich, serves on several boards, and speaks regularly at international conferences such as the United Nations. Right ...
Made in China
What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
